AI-powered product insights

Bring your user signals to the center of product decisions

Stop losing weeks to scattered data and manual analysis. Turn user signals into traceable insights your team can trust.

Your team notices when metrics change. But they don't know why

Scattered user signals

Your user data sits in different tools. One each for App store reviews, support tickets, NPS responses, and interview recordings, making analysis nearly impossible.

Analysis paralysis

Turning thousands of conversations into usable insights takes your team weeks or months of manual work. Meanwhile, decisions get delayed or made without these insights.

Shallow AI outputs

You put your data into an AI tool to speed up the process and get some answers. But without traceability, your team can't trust or validate the findings.

Organizational blind spots

Insights remain buried across time periods, teams, and geographies, making it difficult for your organization to identify larger patterns.

What Dots brings to your team

Transcripts
Fathom
Zendesk
Slack
NPS & CSAT
App store reviews
Mixpanel soon
Amplitude soon
Dots
Synthesized themes
Evidence repositories
Stakeholder reports
Decision briefs

All voices in one place

Connect your tools once, and Dots does the rest — surface patterns across projects, teams, geographies, and time.

Insights waiting when you arrive

No more weeks of manual work. Your insights are ready and waiting the moment you open the dashboard.

Traceable insights

Every insight traces back to a real customer voice, so your team can make decisions with confidence and defend them.

Multi-lens AI analysis

One shared space for your entire team. Dots provides different lenses for the same data, so everyone stays on the same page.

Four steps from data to decision

01

Add context

Tell Dots about your product, users, and goals so insights are grounded in your context.

02

Bring your data together

Connect interviews, support tickets, reviews, surveys, and other user feedback in one place.

03

Understand user signals

Dots surfaces patterns, themes, sentiment shifts, and emerging issues across your data.

04

Act with confidence

Explore the evidence, align stakeholders, and make decisions you can defend.

Built for every role shaping the product

Whether you're tracking feature requests, surfacing customer pain points, or discovering new opportunities, Dots is built for your role.

Product Owners

Stop guessing what users need

Connect feedback across channels to understand what users need, and make roadmap decisions with confidence.

UX Researchers

Scale your research without losing rigor

Move from unstructured data to trusted insights faster. AI handles first-pass coding. You handle the judgment calls.

Customer Success & Support

Stop insights from dying in your inbox

Spot recurring issues, emerging requests, and churn signals across support interactions. Ensure customer feedback influences product decisions.

The insight engine you didn't know you needed.

Stop guessing. Start building on evidence.

Book a demo